HOW TO USE
How it works
Everything from booking to return, laid out so first-time customers never feel lost. Call us any time if you have questions.
- STEP 1
Book
Choose your dates, rental period and car on the booking site. If you would like airport pick-up, select it from the options.
- STEP 2
We meet you at Naha Airport
Call us once you reach the baggage claim lobby. We will arrive at the airport about 15 minutes later.
- STEP 3
Check in and go
We explain the insurance cover and options, check your licence, take payment, walk around the car together and show you the controls. Then you are off!
About booking
How to book
Our booking site is open 24 hours a day. If your dates are not fixed, choose "Dates undecided (show availability calendar)" to check what is free. If you are in a hurry or have questions, we also take bookings by phone.
Rental periods
Choose from a single day, or 2 days / 1 night through to 8 days / 7 nights. Please set departure and return times within our opening hours (9:00-19:00).
If you would like airport pick-up
- Select "pick-up" from the options when you book
- Adding your arrival flight helps us meet you more smoothly
- Pick-up is available only for stays of one night or more
Cancellation fees
A cancellation fee may apply when a booking is cancelled.
- Up to 7 days before
- Free
- Up to 6 days before
- 30% of total
- Up to 2 days before
- 50% of total
- On the day
- 100% of total
If your flight is cancelled by a typhoon
No cancellation fee applies if your flight does not operate because of a typhoon or similar. Please book with confidence.
Pick-up from Naha Airport
Call us when you arrive
- When you arrive at Naha Airport and reach the baggage claim lobby, please call the shop
- We will arrive at the airport about 15 minutes after your call
- The shop is 13 minutes by car from Naha Airport
Please note
Pick-up is available only for stays of one night or more. If you are renting for a single day, please come to the shop directly.
Before you set off
From arriving at the shop to departure
- We explain the insurance cover and the options
- We check your driving licence
- You complete payment
- We walk around the car together and show you the controls
- Off you go!
What to bring
Please bring the driver's valid driving licence (the original) and a payment method. A child seat is required for children under 6 years old (please request one when you book).
Returning the car
Return times
Please return the car within our opening hours (9:00-19:00). We recommend allowing plenty of time before your flight.
If you are running late
Late returns affect other customers' bookings, so please call us as early as you can.
* If we do not hear from you within one hour of the scheduled rental time, the booking is treated as a same-day cancellation. For details, please see Terms of use and rental agreement.